CROWN CREST GLOBAL – PRIVACY POLICY
Effective Date: 8th May, 2026.
Last Updated: 8th August, 2026.
At Crown Crest Global ([https://crowncrestglobal.com/](https://crowncrestglobal.com/)), we recognize that our clients value their privacy and financial security. This Privacy Policy details how we collect, use, process, share, and safeguard your personal and financial information when you access our broker platform, use our mobile or desktop applications, or utilize our investment services (collectively, the "Services").
By opening an account or interacting with our platform, you consent to the data collection and usage practices described below.
To comply with global financial regulations and provide an efficient trading environment, we collect both Personal Data (identifying information) and Non-Personal Data (technical data).
Identity Verification Data: Full legal name, date of birth, gender, nationality, and government-issued identification numbers (e.g., Passport, National ID card, Driver's License, or Tax Identification Number).
Contact Information: Physical residential address, mailing address, email address, and telephone number.
Financial Profile & Assessment Data: Employment status, industry, source of wealth, annual income, estimated net worth, and previous trading experience or financial knowledge.
Payment & Transaction Details: Credit/debit card numbers (masked), bank account routing numbers, blockchain addresses (for crypto deposits), and copies of bank statements or utility bills used for proof of address.
Device & Technical Data: Your Internet Protocol (IP) address, operating system, browser type, device identifiers, and internet service provider (ISP).
Usage & Analytics: Information regarding how you navigate our platform, page response times, download errors, duration of visits, and execution speeds of your trades.
Location Data: Approximate or exact geographic location derived from your IP address or GPS signal to comply with jurisdictional trading restrictions.
We process your data strictly under valid legal bases, including the fulfillment of contracts, legal compliance, and our legitimate business interests.
Account Creation and Management: Setting up your trading profile, managing balances, and allowing you to access the markets.
Compliance with Anti-Money Laundering (AML) Laws: Executing mandatory Know Your Customer (KYC) checks to prevent money laundering, fraud, identity theft, and terrorist financing.
Transaction Execution: Processing your funding deposits, trade orders, and withdrawal requests seamlessly.
System Optimization & Security: Monitoring platform health, detecting malicious activities, blocking cyber-attacks, and preventing market manipulation.
Customer Support: Addressing your inquiries, resolving technical glitches, and tracking support feedback.
Marketing Communications: Providing tailored financial news, platform updates, and promotional investment offers. You may opt out of these at any time via your account settings.
Crown Crest Global does not sell, rent, or trade your personal information to third parties for marketing purposes. We only share information with trusted parties essential to our operations:
Liquidity Providers & Execution Venues: Financial institutions and market counterparties necessary to execute, clear, and settle your trades.
KYC/AML Verification Services: Specialized third-party vendors who verify the authenticity of your government IDs and check global sanctions lists.
Payment Gateways and Processors: Banks, credit card processors, and digital wallet providers responsible for handling your deposits and withdrawals.
Regulatory and Law Enforcement Bodies: Financial regulators, tax agencies, and legal authorities if required by court order, subpoena, or to comply with global financial transparency rules.
Corporate Restructuring: In the event of a merger, acquisition, joint venture, or asset sale, client databases are typically transferred as a critical business asset.
We implement enterprise-grade security architecture to protect your financial footprint:
Encryption: All sensitive communications and financial data transfers are secured using Advanced Encryption Standard (AES) and Secure Socket Layer (SSL/TLS) technology.
Access Controls: Strict internal access protocols restrict your data solely to authorized employees who require it to service your account.
Two-Factor Authentication (2FA): We offer and highly encourage 2FA protocols to secure your account logins and withdrawal actions against unauthorized access.
While we execute industry-standard protocols, no internet transmission is 100% secure. You are responsible for keeping your account passwords and security pins confidential.
As a global broker, the information we collect may be transferred to, stored, and processed in countries outside of your primary residence. By using our Services, you acknowledge that these countries may have different data protection laws than your home jurisdiction. We utilize Standard Contractual Clauses (SCCs) and robust encryption mechanisms to ensure your data maintains an equivalent level of security regardless of geographic location.
Under international financial regulatory frameworks (such as CySEC, FCA, or equivalent international AML standards), we are legally mandated to retain your financial records, transaction history, and KYC documentation for a minimum period—typically between five (5) to seven (7) years after the formal closure of your account. Once this legal retention window expires, your data will be permanently erased or anonymized.
Depending on your country of residence (e.g., jurisdictions governed by GDPR, CCPA, or similar legislation), you possess specific rights regarding your personal data:
Right of Access: You can request a digital file of all personal data we hold about you.
Right to Rectification: You can request updates or corrections to inaccurate information.
Right to Erasure ("Right to be Forgotten"): You can request the deletion of your data, provided it does not conflict with our overriding regulatory obligations to retain financial records.
Right to Restrict Processing: You can request that we stop processing your data for specific operations, such as direct marketing.
To exercise any of these privileges, please contact our Data Protection Officer at the email listed below.
Our website utilizes cookies and tracking pixels to remember your settings, keep you logged in, and analyze web traffic patterns. You can adjust your web browser settings to reject cookies; however, doing so may disable vital functionalities of our trading platform and client portal.
We reserve the right to alter or update this Privacy Policy at our discretion to reflect shifts in technology, financial regulations, or operational procedures. Any revisions will instantly become active upon being posted to this page, updated with a revised "Last Updated" timestamp.
If you have any questions, complaints, or compliance inquiries concerning this Privacy Policy, please reach out to us:
Email: support@crowncrestglobal.com
Mailing Address: USA and United Kingdom
